The Win Hotel Surabaya, Surabaya
About the Hotel
Located in the vibrant city of Surabaya, The Win Hotel offers a blend of modern design and thoughtful amenities. The hotel's unique design reflects a spirit of motivation and vibrancy, making it appealing to both business and leisure travelers. Guests are welcomed with warm hospitality and personalized care from a dedicated team. The hotel is strategically positioned near key landmarks such as the Sharp Bamboo Monument and the World Trade Centre, enhancing its significance in the area.
Location
The hotel is conveniently located just 15 minutes by foot from Gubeng Station and 15.5 miles from Juanda International Airport. This strategic position allows easy access to major attractions, including Surabaya Zoo and Tunjungan Plaza, making it suitable for exploration. Guests can benefit from a round-trip airport shuttle service, simplifying transportation needs while visiting the city.
Rooms
All 90 air-conditioned rooms at The Win Hotel feature premium bedding and complimentary Wi-Fi. Each room is equipped with an LED TV offering cable channels, a private bathroom, and essential amenities like free toiletries. Guests can choose from single, double, and twin configurations to suit their needs. The rooms are designed to provide comfort and relaxation, ensuring a restful stay.
Eat & Drink
The hotel offers various dining options, including an on-site restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary buffet breakfast, which caters to a variety of tastes. The restaurant also features dinner options, providing a wide range of culinary experiences. Room service is available for those seeking in-room dining.
Leisure & Business
The Win Hotel includes a business center and provides amenities such as complimentary newspapers in the lobby and dry cleaning services. Guests can relax in the peaceful garden or utilize the terrace for informal gatherings. The staff is trained to cater to both business travelers and families, ensuring all guests receive comprehensive assistance during their stay.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Baggage storage
- Elevator
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
Dining
- Restaurant
- Snack bar
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a mixed experience staying at this hotel. The rooms were clean and neat but didn't quite match what I had booked earlier. The service was satisfactory with some room for improvement. The location was convenient for exploring nearby attractions but wasn't particularly helpful for my needs. The dining options were basic, and the facilities were decent overall.
I had a pleasant stay at the hotel. The location was convenient, close to the railway station and a shopping mall, making it easy for me to navigate the area. The rooms, although they faced the main road and had a slight mothball odor, were spacious and provided a comfortable stay. The dining options were decent but could use more variety. The service was efficient and the facilities met my expectations.
The hotel had a mix of positives and negatives. The rooms were a nice size with a comfy bed and good air conditioning, but there was a discrepancy with the booking process and a noticeable mothball scent lingering. On the bright side, the TV channels were awesome.
During my stay, I found the hotel to have rooms that were a bit old with an AC that's not working properly, but they were clean and neat. The service was great with quick responses to all my requests. The location was excellent for accessing the train station and the city center. The dining experience, although supposed to be good, was quite disappointing. Overall, a decent stay with some room for improvement.
My stay at the hotel was overall pleasant. The room was a nice size with a comfy bed, but the air conditioning was not working properly. Unfortunately, there was no shampoo and conditioner available, which was disappointing. The hotel did not match what I had booked early on, but it was acceptable.